Earning a Master's in Negotiation and Conflict Resolution Online

What You’ll Learn & What You Can Do After Graduation

Should I Pursue a Master's in Negotiation and Conflict Resolution Online?

American workers spend about 2.5 hours each week managing conflict, which translates to $359 billion in annual business loss. Public and private companies seek professionals who can manage conflict fairly and compassionately. A master's degree in negotiations and conflict resolution online prepares candidates for mediating disputes.

The Bureau of Labor Statistics (BLS) reports that companies seek arbitrators, mediators, and conciliators with a graduate degree, showing the value of a master's in negotiation and conflict resolution. These professionals work for humanitarian causes, in the justice system, advocating for nonviolent social change, and education. Master's in mediation and conflict resolution online candidates exhibit tact, patience, self-control, objectivity, and perseverance.

An online degree offers flexibility to busy professionals seeking a graduate degree. Learners study at a time and place that suits their schedule. Students save time and money since they don't commute to campus or live in dorms.

Employment Outlook for Master's in Negotiation and Conflict Resolution Graduates

Master's in Negotiation and Conflict Resolution Salary

Graduates with a master's in mediation and conflict resolution online find jobs in the public and private sector. Positions in the health industry, telecommunications, and software development are available to graduates. Candidates also work as consultants, as companies seek to avoid costly legal entanglements in favor of mediators. The BLS projects positions in the arbiter, mediator, and conciliator sectors to grow by 10% through 2026. PayScale notes that the average candidate with a master's degree in negotiation and conflict resolution online makes $59,000 annually. Salaries vary depending on the position. Professionals with more experience can expect higher wages.

Top-Paying Industries for Master's, Negotiation and Conflict Resolution

Industry Annual Mean Wage
Advocacy and Human Rights Organization $41,000
Education $41,218
International Affairs $55,000
Consulting $65,000
Software Development $66,500
Telecommunications Solutions $78,500
Healthcare $94,848

Source: Bureau of Labor Statistics

Pay by Experience Level for Master's, Negotiation and Conflict Resolution

  • Entry-Level (1-4 Years):
  • Mid-Career (5-9 Years):
  • Experienced (10-19 Years):
  • Late-Career (20+ Years):

Source: PayScale

Master's in Negotiation and Conflict Resolution Careers

Graduates with a master's degree in negotiations and conflict resolution online can find a range of career choices. These professionals work at a neutral location and must handle emotionally charged and confrontational situations with tact and self-control. Good listeners who make sound decisions and can handle stressful situations with respect make excellent candidates. Mediators need work experience in addition to educational credentials. Business professionals, lawyers, and retired judges with knowledge of a specific industry work in the field.

Program Manager, Nonprofit Organization

Annual Median Salary: $54,612

Managers oversee specific programs, budgets, and quality control. They also oversee training and work with staff, management, and volunteers. Managers need strong interpersonal and communication skills to clearly convey problems and solutions. These professionals monitor events to ensure they stay on budget and make changes as needed. Managers need excellent analytical skills.

Organizational Development Consultant

Annual Median Salary: $85,981

These professionals perform a range of duties for different clients. Consultants investigate, evaluate, and collaborate. These workers recommend improvements for organizational systems, examine best practices, and work with personnel to identify business needs. Consultants need strong communication skills and attention to detail. They must work well independently and show excellent presentation skills.

Human Resources (HR) Manager

Annual Median Salary: $62,275

Employers prefer candidates with a graduate degree for higher level positions, showing the value of a master's degree. HR managers oversee staff, manage benefits, compensation and training programs, and ensure the business meets state and federal regulatory requirements. These managers listen to employee complaints and ensure workers adhere to company policies

Project Manager, Training and Development

Annual Median Salary: $74,351

Training programs and company productivity fall under the purview of project managers. They create training programs to motivate staff and plan team activities. They analyze employee satisfaction and recommend ways to increase morale. These professionals manage projects by tracking costs, maintaining documentation, and monitoring timetables. They also help plan development programs.

Management Consultant

Annual Median Salary: $76,922

Management consultants help companies analyze risks and rewards. They inspect a company's operation, identify problems, and recommend solutions. Given the job's research and analytical demands, a math background proves helpful. Consultants need strong presentation and communication skills. They must also adhere to deadlines and work well independently and with teams.

Source: PayScale

What Can I Expect From an Online Master's in Negotiation and Conflict Resolution Program?

Learners studying for a master's degree in negotiation and conflict resolution online take coursework on identifying and handling disputes. Coursework examines how technology impacts conflict resolution and teaches students problem-solving techniques. Although course names differ depending on the institution, the topics below represent standard course content.

Curriculum for an Online Master's Degree in Negotiation and Conflict Resolution

Introduction to Mediation

Students learn traditional and alternative approaches to dispute resolution. Coursework covers how mediator roles differ depending on the situation. Students learn and practice effective conflict resolution techniques and skills mediators need for success. The class also covers studies that show how the mediation field continues to evolve.

Introduction to Negotiation and Conflict Engagement

The class examines conflict. Learners study approaches to conflict and conflict resolution style. Coursework covers conflict engagement in negotiation, mediation, and facilitation. Students learn which engagement technique best solves conflicts and how to apply the appropriate solution. The class examines theoretical explanations of the conflict's cause.

Online Dispute Resolution

The class examines technology's role in resolving disputes, focusing on online dispute resolution over the last 20 years. The course shows students how online methods expand traditional conflict resolution efforts beyond their immediate geographic area. The course explains how professionals use virtual technology to engage and communicate with clients.

Systems Thinking in Conflict

Coursework focuses on social settings. Students learn how to diagnose conflict and how to design systems that help prevent conflict. Coursework examines short and long-term resolution strategies. The course shows learners how to advocate for conflict management systems and lead the system's implementation and evaluation.

Staying with Conflict: Working with Ongoing Disputes

Students learn that conflict isn't linear, and the most important conflicts in an individual's life can be continual. The course explores the enduring nature of conflict and why some disputes do not end easily. Coursework examines short-term intervention in lasting conflict and how professionals turn conflict from destructive to constructive.

Certifications and Licenses a Master's in Negotiation and Conflict Resolution Prepares For

  • Certified Conflict Manager: Offered by the Management and Strategy Institute, the certification trains participants in peaceful and fair conflict resolution. The online, self-paced training course culminates with a two-hour, timed exam. Participants learn how conflicts escalate and how to analyze, avoid, and prevent conflicts. The coursework covers effective negotiation, emotional decision making, and conflict lifecycle.

  • IMI Accredited Mediator: The International Mediation Institute offers certification to professionals in the mediation field. After participants complete a 40-hour training course, they must pass an exam to receive certification. Candidates study mediation principles, negotiation, and conflict resolution theory. The course develops skills in responding to different behaviors, communication strategies, and listening skills.

Professional Organizations and Resources

Graduates with a master's degree in negotiations and conflict resolution online seek professional organizations to help advance in their careers. Associations provide career counseling and jobs databases that promote opportunities. Networking and mentoring programs give graduates access to experienced professionals. Regional and national conferences give members access to conflict resolution experts. Members stay informed on the latest research and news through books, white papers, and newsletters. Associations offer continuing education and certification to supplement the master's in negotiation and conflict resolution.

  • Association for Conflict Resolution: The group focuses on conflict resolution practitioners and holds regional and national conferences to discuss the latest issues. The association offers a career center and career resources to enhance members' job search.

  • International Institute for Conflict Prevention & Resolution: The institute helps groups solve disputes and provides conflict resolution training and resources. The group offers a resource center, news, and regional and annual meetings that examine conflict resolution strategies.

  • American Bar Association Section for Dispute Resolution: The association provides the latest dispute resolution information and skill-building opportunities for more than 11,000 members. The group offers professional development advice, ethical guidance, and networking opportunities.

  • Center for Conflict Resolution: The center works with groups and individuals to solve conflicts. The group offers mediation, facilitation, and consulting services. The center provides workshops, specialized training, and a mentorship program for mediation skills trainees.

  • The Center for Nonviolent Communication: The center seeks to resolve conflict peacefully and offers training in nonviolent communication. The group offers certification in nonviolent communication. The center's bookstore and articles keep members informed. The organization keeps members and supporters connected through the group's online portal.

  • Conflict Resolution Network: This network offers a free managing emotions resource. The resource covers managing your own emotions, expressing emotions, and handling anger. The resource includes a handbook helpful to students and professionals.

  • Mediation Training Institute: The institute offers complimentary conflict resolution materials, including a conflict cost calculator and a conflict management strategies survey. The institute offers white papers on conflict research and holds certification and training programs.

  • Alternative Resolutions: The group offers tip sheets on managing conflict and a list of conflict resolution resources. The organization also offers papers and articles on the cost of conflict, conflict in healthcare, effective negotiation, and negotiation strategy.

  • American Bar Association: The group offers an ombudsman toolkit for grades K-12, conflict resolution presentations, and task force reports on mediator techniques. The group provides reports on its early dispute resolution project and legislation updates.

  • American Arbitration Association: The association provides guides to mediation and arbitration, arbitrator billing guidelines, and how to draft dispute resolution clauses. The materials focus on expanding the knowledge of alternative dispute resolution.

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